Thank you for choosing DeHenzel Training Systems to be part of your health and fitness journey; we are excited to get started with you!  To help you better understand what to expect from your consultation as well as best prepare for it, we’ve put together a list of topics that we will cover during your appointment.  As always, please let us know if we can help to answer any questions you may have before, during, or after your consultation!

  • IntroductionWe will begin the consultation by introducing ourselves with a brief background of our company and how we got our start in NYC.
  • Training Goals – It’s now all about you!  We’ve already discussed your health and fitness goals during the phone consultation, but now it’s time to get into further depth.  We will go over your health and fitness goals, as well as your likes and dislikes with working out, training preferences, and any other key details that will help us best plan your training sessions.
  • Health and Exercise History – During the health and exercise history section, we will discuss any past or present injuries (think lower back, knee, ankle, and wrist injuries) or conditions (think high blood pressure, high cholesterol, rapid heart beat, diabetes, etc.).  This is chance for us to become familiar with your body, as safety is a top concern of ours.  If we feel it’s necessary, we will ask you to get medical clearance from your doctor as a safety measure before we begin your initial training session.
  • Informed Consent/Training Agreement – Once we get through your training goals and health and exercise history, we will take you through a little more paperwork.  This section will cover our informed consent, which basically states that you are ready to exercise and assume all risks associated with doing so!  We will also take you through our training agreement and late cancellation policy.
  • Scheduling/Availability – We’ve already discussed your availability and training preference over the phone consultation, but this is the time where we will further discuss your and our selected trainer’s availability.  During this time, we will also schedule the initial session.
  • Pricing – If you haven’t done so yet, please familiarize yourself with our pricing and personal training packages before the consultation; we will also go through it together.
  • Billing Account – One of the last steps that we will take you through is to collect your billing information to setup an online account through our billing software, MindBody.  During this time, we will collect a $100 non-refundable deposit to hold your initial training session. This deposit can go towards the package of your choice after your initial session is complete.  You will be able to use this account to view your completed sessions, remaining session and track your purchases.
  • Questions/Concerns – Be sure to ask us any questions throughout our consultation or state any concerns you may have.  Don’t be shy; ask away!
  • Thank you! – Thank you in advance for selecting DeHenzel Training Systems for your personal training needs and inviting us into your lives.  We are excited to be a part of your health and fitness journey!